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From284US$ /night
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004
-
Close to the city center
Great
8.9
9.3
/10
4.1
4.7
/5

Featuring a wellness area with body wraps, body scrub, and pedicure, the 5-star Iberostar Heritage Grand Mencey Santa Cruz de Tenerife hotel is located about 25 minutes' walk from Centro Comercial Meridiano. Situated just moments from Rambla de Santa Cruz, the hotel has a heated swimming pool as well as a Turkish steam bath, a treatment room, and a solarium.

Location

You'll need 15-minute drive to Tenerife Norte airport. A mere 1.2 km from the Mencey Santa Cruz de Tenerife, guests will find Historical Military Museum of the Canary Islands.

The nearby landmarks of Santa Cruz de Tenerife include Casino Santa Cruz, located approximately a 5-minute walk away.

Mencey bus stop is also a short way from this Santa Cruz de Tenerife hotel.

Rooms

There are 155 rooms with a balcony and a dining area. Some of them offer wireless internet and a cable TV with on-demand films, along with an electric kettle. Climate control are featured for guests' comfort. Some rooms also boast lake views.

Eat & Drink

Los Laureles is one of the 4 in-house restaurants.

Leisure & Business

On-site entertainment options, featuring live performances and a casino, are organised at the property.

“There's a commitment to both luxury and wellness that stands out here; the spa, with its extensive treatment options, feels like a destination in itself. The location strikes a nice balance, too - set in a quieter area, yet within easy reach of Santa Cruz's attractions. Sustainability efforts, like reducing single-use plastics, also reflect a thoughtful approach.”
Hotel logo
Emily RoseEditor-in-Chief at Luxuryhotels
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Select your room type

Iberostar Heritage Grand Mencey offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
335 sq. feet 
1 Double bed
Air conditioning
Junior Suite
2 persons
485 sq. feet 
1 King-size bed
Air conditioning
Double Garden View
2 persons
335 sq. feet 
1 King-size bed
Balcony
Air conditioning
Superior Double Room
2 persons
390 sq. feet 
1 King-size bed
Air conditioning
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Price and Room Availability Calendar

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Facilities

Iberostar Heritage Grand Mencey offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Hot spring bath
  • Open-air bath
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Iberostar Heritage Grand Mencey invites guests to embark on a delightful culinary journey through its diverse dining venues. From traditional Spanish dishes to modern international fare, each restaurant offers a warm atmosphere and an authentic taste of local flavors. Experience exceptional dining, whether it's a casual brunch or an intimate dinner date.
Iberostar Heritage Grand Mencey Santa Cruz de Tenerife Restaurant photo The photo shows a bright and elegant dining room, likely in a hotel or upscale restaurant. The room is spacious and well-lit, with white walls, tall white columns, and a high ceiling featuring circular recessed lighting. 

Several round tables are se
Iberostar Heritage Grand Mencey Santa Cruz de Tenerife Restaurant photo The photo shows a bright and airy restaurant dining area. Sunlight streams in through large, multi-paned windows with wooden frames, offering a view of lush greenery outside. The room has a classic, elegant feel with white walls and ornate ceiling de
Iberostar Heritage Grand Mencey Santa Cruz de Tenerife Restaurant photo The photo captures an outdoor dining area, likely belonging to a hotel or resort, on a sunny day. The scene is set on a wooden deck, shaded by several large, white patio umbrellas with a black geometric frame. 

Several tables with chairs are neatly

Los Laureles Restaurant

Mediterranean, Seafood, Spanish, Local
Ambiance
Family friendly, Traditional
Key Offerings
Indulge in Mediterranean delights with a focus on seafood and local dishes. Features options for vegan and gluten-free meals to accommodate various preferences.
Reservation
no
Lunch daily from 12:30 - 16:30;

Papa Negra Restaurant

Spanish, Local, International
Ambiance
Modern, Romantic
Key Offerings
A certified MSC/ASC restaurant, offering Spanish and local dishes in a chic setting. Catering to vegan and gluten-free diets, this spot is perfect for intimate dinners.
Reservation
yes
Dinner Monday, Thursday to Sunday from 20:00 - 23:00;

Los Menceyes Restaurante

Spanish, Local, International
Ambiance
Family friendly, Traditional, Romantic
Key Offerings
Enjoy a delightful buffet breakfast or dinner featuring a variety of vegetarian, vegan, and gluten-free options, perfect for family gatherings or a romantic evening.
Reservation
no
Breakfast daily from 07:00 - 10:30; Dinner daily from 19:00 - 22:00;

Restaurante a la carta Kon·Tiki

Mexican
Ambiance
Modern
Key Offerings
Serving a vibrant selection of Mexican dishes, this restaurant invites guests to enjoy lunch in a contemporary setting, ideal for a casual midday retreat.
Reservation
no
Lunch daily from 12:00 - 23:30;

Iberostar Heritage Grand Mencey Location

Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004
Map view
Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004
Nearby
Santa Cruz de Tenerife
Rambla de Santa Cruz
1100 ft
Park
Parque Garcia Sanabria
200 ft
Gallery
Los Lavaderos
900 ft
Rambla de Santa Cruz
Casino Santa Cruz
300 ft
Calle de Carlos J.R. Hamilton
Sala de Arte de Los Lavaderos
700 ft
Parque Garcia Sanabria
Reloj de flores
1200 ft
Calle Méndez Núñez
TenerifebyHost
1300 ft
Restaurants
Cocina Urbana
200 ft
Rambla Santa Cruz 114
Tenerife south
100 ft
Iberoster
La Tasca de Enfrente
100 ft
Calle Doctor Jose Naveiras 9
Restaurante Aborigen
200 ft
Calle del Doctor Jose Naveiras 38 Iberostar Grand Mencey
Niqqei
200 ft
Calle del Doctor Jose Naveiras 38 Terraza Hotel Mencey
Papa Negra
200 ft
Calle Doctor Jose Naveiras 38
Mundo Iberico
400 ft
Calle del Doctor Guigou 36
Macusamba
400 ft
Rambla del General Franco
Macusamba Cafe Bar And Lounge
400 ft
Rambla de Santa Cruz 116
Strasse Park
600 ft
Rambla de Santa Cruz Parque García Sanabria
Explore Santa Cruz de Tenerife
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Calle del Castillo
Calle del Castillo
11 minutes walking
A vibrant street known for shops and cafes, perfect for a leisurely stroll and a taste of local life.
Municipal Museum of Fine Arts
Municipal Museum of Fine Arts
11 minutes walking
Showcases a collection of local and European art. Admission is free on certain days, offering an enriching experience.
Rambla de Santa Cruz
Rambla de Santa Cruz
4 minutes walking
A beautiful pedestrian walkway lined with trees and gardens, ideal for relaxation and casual meetings.
Iglesia de Nuestra Senora de la Concepcion
Iglesia de Nuestra Senora de la Concepcion
15 minutes walking
A stunning 18th-century church featuring ornate interiors, a landmark of architectural beauty in Santa Cruz.
Discover the local attractions near Iberostar Heritage Grand Mencey
Check out the significant sites near Iberostar Heritage Grand Mencey to enhance your experience in Santa Cruz de Tenerife
Ideal for appreciating historical architecture and serene environments: Parroquia de Nuestra Senora del Pilar
Great for engaging with Canary Islands natural history and cultural exhibits: Museum of Nature and Man
Perfect for strolling and enjoying local shops and cafes: Calle del Castillo
Well suited for history enthusiasts exploring historic forts and scenic views: Castillo de San Juan Bautista
Best for those interested in military history and artifacts: Historical Military Museum of the Canary Islands
Suited for quiet moments and cultural exploration: Iglesia de San Francisco
Ideal for confronting impressive architecture and lush gardens: Carta Palace
Great for leisurely walks and outdoor relaxation: Rambla de Santa Cruz
Works well for experiencing local flavors and vibrant market scenes: Municipal Market Our Lady of Africa La Recova
Yoga Classes at Parque Garcia Sanabria
1 minute walking
Relaxing outdoor yoga sessions amidst lush gardens; great way to unwind and connect with nature.
Water Sports at Playa Valleseco
5 minutes driving
Thrilling water sports like kayaking and paddleboarding are available, catering to adventure-seekers.
Sendero de los Sentidos Hiking Trail
11 minutes walking
An engaging trail that offers sensory experiences; great for nature lovers of all ages.
Cocina Urbana
Cocina Urbana
1 minute walking
Offers a contemporary twist on Canarian cuisine, featuring fresh, local ingredients in a cozy atmosphere.
Restaurante Aborigen
Restaurante Aborigen
1 minute walking
Known for its traditional dishes crafted with local flavors; vegetarian options available.
La Tasca de Enfrente
La Tasca de Enfrente
1 minute walking
A casual eatery with a diverse menu highlighting tapas and wine; popular among locals.
Discover dining options near Iberostar Heritage Grand Mencey
Seek out some of the best dining options near Iberostar Heritage Grand Mencey for a variety of culinary experiences
Perfect for savoring traditional local dishes in a cozy setting: Restaurante Aborigen
Ideal for enjoying fresh seafood and lovely views: Tenerife south
Great for indulging in authentic Spanish tapas: Mundo Iberico
Well suited for casual dining with pleasant outdoor seating: Strasse Park
Perfect for relaxed evenings with cocktails and light bites: Macusamba Cafe Bar And Lounge
Best for experiencing local wines and traditional snacks: Tasca Tagoror
Suited for quick meals with a focus on local ingredients: Niqqei
Ideal for hearty meals with a lively atmosphere: Papa Negra
Casino Santa Cruz
Casino Santa Cruz
1 minute walking
Offers gaming, live music, and a vibrant nightlife atmosphere suitable for all ages.
Auditorio de Tenerife Adan Martin
Auditorio de Tenerife Adan Martin
25 minutes walking
A stunning concert hall with diverse cultural performances from classical to modern music.
Getting around
City Centre
Santa Cruz de Tenerife8 min  ·  2000 ft
Airports
Tenerife Norte Airport (TFN)22 min  ·  8.8 mi
Tenerife South Airport (TFS)96 min  ·  39.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at EUR 12 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 40 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Russian
Year renovated:
2011
Number of floors:
4
Number of rooms:
155
Former name
Iberostar Grand Hotel Mencey
Property is also known as
iberostar mencey tenerife
iberostar grand tenerife
iberostar mencey hotel
grand mencey tenerife
hotel grand mencey tenerife

Reviews and Ratings

Feedback about Iberostar Heritage Grand Mencey from previous guests about their experience.
Review score
Based on 806 verified reviews
8.8/10
Great
91%
Recommend
Breakfast
9.1/10
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
8.9/10
Location
9.2/10
Paid Wi-Fi
8.4/10
Staff
9.1/10
Value for money
8.4/10
Pros
Beautiful building
Excellent breakfast
Helpful staff
Clean hotel
Cons
Stained carpets
Tired areas
Chargeable pool
Guest reviews
based on 2076 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Iberostar Heritage Grand Mencey
What is the check-in and check-out policy at Iberostar Heritage Grand Mencey?
Check-in is at 15:00 and check-out is at 12:00.
How far is Iberostar Heritage Grand Mencey from Tenerife North Airport?
Iberostar Heritage Grand Mencey is 14 km from Tenerife North Airport.
What type of dining options are available at Iberostar Heritage Grand Mencey?
Dining options include the Los Menceyes buffet restaurant for breakfast and dinner, and the à la carte restaurant Los Laureles.
Are there any bars at Iberostar Heritage Grand Mencey?
Yes, there are several bars including the Iballa Cocktail Bar and the Casino Bar.
Does Iberostar Heritage Grand Mencey have a spa?
The spa, called SPA Sensations, features a thermal area, treatment booths, a hot tub, and a sauna.
Is there a swimming pool at Iberostar Heritage Grand Mencey?
Guests can enjoy both an indoor and an outdoor swimming pool.
What are the closest landmarks to Iberostar Heritage Grand Mencey?
It is 200 m from García Sanabria Park and 9 km from Las Teresitas Beach.
What amenities are included in the rooms at Iberostar Heritage Grand Mencey?
Rooms include free Wi-Fi, air conditioning, a flat-screen TV, and some feature balconies with city views.
Are there fitness facilities at Iberostar Heritage Grand Mencey?
Yes, there are fitness facilities available, including a fitness center and classes such as yoga and Pilates.
What languages do staff speak at Iberostar Heritage Grand Mencey?
Staff are multilingual and can communicate in several languages including English and Spanish.

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